Frequently Asked Questions

Last updated: April 28, 2025

Where Do You Deliver?

We deliver Canada-wide!
From urban Toronto condos to remote Yukon cabins, we carefully ship live plants and arrangements to all provinces and territories across the country. Whether you're in Ontario, British Columbia, Newfoundland, or Nunavut, we’ve got you covered.

Shipping fees, free delivery thresholds, and estimated transit times vary by region.
For full details, please see our Shipping & Delivery Policy.

How Are Plants Packed?

We understand each plant is unique. While our online product photos showcase typical appearances, actual plants may vary slightly. To ensure you’re happy with your purchase:

1. Product Pictures Before Shipping
   We send photos of each specific plant (especially higher-value or unique specimens) before shipping.

2. Thorough Inspection & Quality Control
   Every plant is inspected, then individually packaged to protect it from handling and weather conditions during transit.

3. Weather Checks
   We monitor the forecast for both our location and the recipient’s to avoid shipping in extreme conditions.

Choosing Your First Plant

Not sure where to start? We’re here to help!

• Care Descriptions: Each plant listing includes care tips and background info (native regions, temperature tolerance, light needs, etc.).
• Personal Recommendations: If you need customized suggestions for a special occasion, environment, or based on your watering habits, feel free to reach out. We’ll gladly help you find the perfect match.

Thank you for choosing us for your plant journey! If you have any questions, don’t hesitate to get in touch.

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